Jonathan Roque
Virtual Assistant
Services
I offer a wide range of services to support businesses and individuals in achieving their goals. I specialize in a variety of areas, including general virtual assistance, Amazon virtual assistance, customer service, and technical support. With my expertise and dedication, I can help you streamline your operations, improve your customer experience, and solve technical issues. Whether you need help with daily tasks, support for your Amazon business, or assistance with customer inquiries, I am here to help. Contact me today to learn more about my services and how I can support your success.
General Virtual Assistance Services
I offer Administration Management, Proof Reading, and Graphic Design services to improve written materials, streamline operations, and create visually appealing designs.
Administration Management
I can give you a complete and organize report on any business model
About Me.
My name is Jonathan. I have a background in customer service and technical support, and have been working as a BPO agent for the past 6 years. Throughout my career, I have gained experience in a variety of industries, including online retail, airlines, roadside assistance, cable services, marine technology, and telecommunications.
In addition to my experience in customer service and technical support, I also hold a bachelor's degree in business administration and am knowledgeable in business operations and bookkeeping. I am proficient in using computers and tools to automate and simplify tasks, and I am committed to providing high-quality support to help your business succeed. Thank you for considering my application.
Fields that I can help you with.
Product Research and Online Arbitrage
I can identify the best products for your business by using tools like Jungle Scout, Helium10, and Google Keywords. My expertise in negotiating with manufacturers also allows me to secure the best prices for these products, maximizing your profits. I am committed to providing comprehensive support to help you succeed in online retail.
Advertising
I offer advertising services on Amazon, including sponsored product ads, sponsored brand ads, and Amazon Marketing Services (AMS) ads. Sponsored product ads are targeted to specific keywords and are pay-per-click, while sponsored brand ads appear at the top of search results and are also pay-per-click. AMS ads are a suite of advertising solutions that are not keyword-targeted and are designed to increase brand awareness and drive traffic to a specific product or brand's Amazon storefront. I can also explore other options such as product display ads and Amazon DSP ads to find the best solution for your products that will save money and maximize return on investment.
Customer Service Expertise
With my 6 years of BPO experience helping customers with a range of businesses including telecommunication, online retail, airline reservation, and marine navigation, I prioritize customer feedback and customer service to build a successful brand on Amazon. My expertise in providing excellent customer service helps to resolve any issues or concerns customers may have, resulting in increased satisfaction and loyalty. This leads to more positive product reviews, improving a product's visibility and sales on Amazon. Overall, prioritizing customer feedback and customer service is essential for building a successful brand on Amazon.
Address
113 Libis Talisay St. Caloocan City
Phone
+639274223259
